How does the AutoShift System work?
The derailleur changes gears automatically. As the wheel turns and begins to speed up, the two weights on the derailleur spin faster moving the chain to a higher gear. As you slow down or brake, the wheel slows down and the derailleur weights slow down moving the chain to a lower gear.

Click here to see a video on the AutoShift System.

What is the AutoMax High/Low function and how does it work?
The AutoMax High/Low Function is like a high/low option on a Sport Utility Vehicle (SUV). It gives you 7 high and 7 low gears. There are two gear sprockets on the front crank where the pedals are and a high/low shifter on the left hand grip of the handlebar.

Does the LandRider arrive fully assembled?
The LandRider comes 95% assembled! Once you’ve removed the packing material, you can assemble your LandRider in less than 15 minutes using the enclosed multi-tool! Simply insert the seat and handlebars into the frame, screw on the pedals, attach the front wheel and you are ready to ride!

Click here to view a video on assembly.

How do I know what size frame to order?
The correct frame size is determined by your inseam measurement. If you don't know you're inseam, an easy way to determine the length is to measure the inside leg seam of a full-length pair of pants from the crotch seam to the bottom of the hem.

Click here to see how you measure your inseam.

What are the shipping costs?
Shipping and handling cost will be calculated based on where the products will be delivered, the weight of the products and type of delivery service.  Typically, delivery is Free for accessory products if you have ordered a bike.  The average cost for delivery of a bike via FedEx is approximately $89.95.

How many gears are really necessary?
The general perception is that 21 gears are better than 10 or 15 - and now you can even find bikes with 24 or 28 speeds! The fact is that many of these gears are duplicates. A typical 21 speed bike has 7 gears in the back and 3 in the front to give you 21 in all. The problem is that when you change gears in the front you will usually be in the wrong gear in the back - it's why people are usually riding in the wrong gear. It's confusing. With AutoShift and AutoMax, you'll have 7 high and 7 low gears. A simple twist of the left hand will allow you to select High or Low and AutoShift does the rest! You'll always be in the right gear!

How does LandRider compare in performance to a 21-speed bike?
Many customers think it's faster because you aren't wasting time shifting. Since AutoShift is always in the correct gear, your pedaling cadence is maximized. In addition, when you stop or slow down, AutoShift automatically comes back to first gear. With a 21 speed, you'll have to manually shift down and you may not be in the proper gear when you start again or speed up.

Where can I ride my LandRider?
While LandRider is not a mountain bike meant for aggressive off-road biking, it performs very well on trails. It comes equipped with 2-inch wide all-terrain tires that have a center ridge for low friction road travel and side tread for off-road trails.

Why is the LandRider safer to ride?
Since you are not constantly focusing on finding the proper gear, you'll be able to concentrate on the road and enjoy the experience. With hands-free shifting, you can keep both hands on the handlebar at all times and use the brakes faster. Also, LandRider's unique upright frame design keeps you looking straight ahead and not down at the ground.

Does the LandRider come in different sizes?
The LandRider frame is designed to fit most people. If you are between 4'10" to 6'5" you will have no problem. If you are not in that height range, you should call Customer Service for assistance at 1-888-868-9546.

Is any special maintenance required for the LandRider?
As with any bicycle, you should have it serviced regularly to prevent damage or unnecessary wear and tear on the moving mechanical parts. Most bike shops charge $30 to $40 for a complete tune-up. See Owner's Manual for service recommendations.

What if something goes wrong with my LandRider?
Simply call 1-800-945-5335 and ask for a Technical Service Representative. If we can’t help you via telephone or e-mail, we’ll gladly refer you to one of the bicycle shops in our nationwide network near you for personalized assistance!

What is your return policy?
We are so sure that you will love your LandRider, we offer a risk-free, 30 day money-back guarantee if you are not completely satisfied. Try your bike - ride it for 30 days, and if you don't think it's right for you, it can be returned for a full refund of the purchase price, less shipping and handling.